Shipping policy
🚚 Shipping Policy – Barks And Meowz
We aim to deliver your pet’s favorites quickly, safely, and reliably 🐾
📦 Order Processing
- Orders are processed within 1–2 business days
- Orders placed on weekends or holidays will be processed the next working day
🚛 Delivery Time
- Metro cities: 2–4 business days
- Other locations: 3–7 business days
Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
💸 Shipping Charges
- Free shipping on orders above ₹999
- Minimum of ₹49 shipping fee for orders below minimum value
💳 Cash on Delivery (COD)
- COD is available on selected orders
- A small COD fee may apply
- Please ensure someone is available to receive the order
👉 We may contact you to confirm COD orders before dispatch.
📍 Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp
- You can track your order in real-time
❗ Delays & Issues
- We are not responsible for delays caused by courier partners, weather, or unexpected events
- If your order is delayed, feel free to contact us—we’ll help you track it
📦 Incorrect Address / Failed Delivery
- Please ensure your address and contact details are correct
- If delivery fails due to incorrect details, re-shipping charges may apply
📭 Undelivered / RTO (Return to Origin) Orders
- If a COD order is not accepted and returned to us:
- Future COD orders may be restricted
- Prepaid orders will be required
📩 Need Help?
For any shipping-related queries, contact us at:
📧 barksandmeowz@gmail.com